The Feature of Hotel’s Food and Beverage Service
1.Face to face service
Hotel’s food and beverage service faces the customers directly which requires the service personnel to grasp service skills.
2.One-time service
Hotel’s food and beverage service occurs on real-time; therefore, it cannot be saved.
3.Service of Multiformity and Otherness
The differences among the service objects, tastes, working attitude, skills and efficiency makes the hotel food and beverage department work out and carry out the standardized management.
